Refund Policy

Welcome to PLORENTHAVEX. We value your satisfaction and strive to ensure a positive experience. Please review our refund policy to understand how refunds and returns are managed.

Eligibility for Refunds

Products and services purchased from PLORENTHAVEX may be eligible for a refund under the following conditions:

• The refund request is made within 30 days of purchase.
• The product was not as described or a service was not delivered as promised.
• The item is returned in its original condition and packaging.

Non-Refundable Items

The following items are non-refundable:

• Gift cards and vouchers.
• Items purchased on final sale or clearance.
• Downloadable software products.

Process for Requesting a Refund

To request a refund, please follow these steps:

1. Contact our customer service team at [email protected] or call (555) 123-4567.
2. Provide details of your purchase, including order number and date.
3. Specify the reason for the refund request and include any supporting evidence.

Refund Timeline and Method

Once a request is approved, refunds will be processed within 7-10 business days. Refunds are issued via the original payment method. Please note that bank processing times may vary.

Contact Us

If you have any questions or concerns regarding our refund policy, feel free to reach out to us. Our dedicated support team is here to help.

Thank you for choosing PLORENTHAVEX.